Terms of Service

Last updated: February 5, 2025

1. Service Description

Ivory TTS is a UK-based, AI-powered Software-as-a-Service (SaaS) application that converts text into natural, high-quality spoken audio. Our service is accessible via our website, enabling businesses and individuals to integrate advanced text-to-speech capabilities into their projects.

2. Usage Terms

  • All users receive 10,000 free credits per month (one credit equals one character processed).
  • Paid credits do not expire, while free credits will reset monthly.
  • Credits are non-transferable and intended for use solely with Ivory TTS.
  • Any misuse or excessive consumption beyond the defined rate limits may result in account suspension.

3. Content Guidelines

By using Ivory TTS, you agree not to process any content that:

  • Infringes upon any intellectual property rights or other proprietary rights.
  • Contains harmful, discriminatory, or hate speech.
  • Violates any privacy rights or applicable data protection regulations.
  • Is intended for any unauthorized commercial use.

4. Service Availability & Maintenance

We aim for a 99.9% uptime guarantee; however, Ivory TTS is provided on an "AS IS" and "AS AVAILABLE" basis. Scheduled maintenance and unexpected outages may occur. We will endeavor to notify you of planned maintenance in advance.

5. Termination

Ivory TTS reserves the right to suspend or terminate any account that violates these terms or engages in abusive or unlawful behavior. Termination of your account will result in an immediate cessation of your right to access and use our service.

6. Definitions & Interpretation

In these Terms, the following definitions apply:

  • Company refers to the entity behind Ivory TTS, operating from the United Kingdom.
  • Service means the Ivory TTS website, API, and any related tools or platforms provided by the Company.
  • User or You refers to any individual or entity that accesses or uses the Service.
  • Affiliate means any entity that directly or indirectly controls, is controlled by, or is under common control with the Company.
  • Device means any internet-connected device used to access the Service, such as a computer, smartphone, or tablet.

7. Refund Policy

When purchasing credits for Ivory TTS, you acknowledge that:

  • Paid credits are non-refundable. By buying credits, you accept the inherent limitations of AI-generated speech and understand that variations in voice output may occur.
  • You assume all risks associated with the use of the generated audio.

8. Third-Party Links

Our Service may include links to third-party websites or services that are not controlled by the Company. We are not responsible for the content, privacy policies, or practices of any third parties.

You are advised to review the terms and conditions and privacy policies of any third-party sites you visit.

9. Limitation of Liability & Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE" without any warranties, express or implied. To the fullest extent permitted by law, the Company disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall the Company or its suppliers be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Service.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws provisions. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

For UK Consumers: You may have additional rights under consumer protection laws, and nothing in these Terms will affect those rights.

11. Dispute Resolution

If you have any concerns or disputes regarding the Service, please contact us immediately to attempt an informal resolution.

12. Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement.

13. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to the changes taking effect. Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: info@ivoryvista.com
  • Address: Picadilly Business Center, Unit C Aldow Enterprise Park, Manchester, M12 6AE, United Kingdom